Error when uploading PowerPoint slides to Collaborate when using Mac Yosemite

PowerPoint files may not upload properly to Collaborate when using the Mac OSX Yosemite operating system. As we work to resolve this issue, the current workaround requires that you convert the slides into images before a successful upload can be processed.

Please follow the steps below to convert PowerPoint slides into images:

  1. Open PowerPoint
  2. Open the presentation needed
  3. Click File
  4. Click Save as Pictures
  5. Save the pictures to your desktop for easy finding
  6. Select the .JPEG format
  7. Click Save
  8. The images are now saved to a new folder on your desktop

Please follow the steps below to upload the converted PowerPoint images:

  1. Open your web conferencing session
  2. Click Load Content
  3. Go to your desktop and open the folder created with the images from your PowerPoint presentation
  4. Select all of the images by pressing Command + A
  5. Click Open
  6. Select: Import Images as Individual Pages
  7. Click Load
  8. You should now see the slides in the Page Explorer
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  • 04-Nov-2015